Walk-in Hiring for Process Specialist / Senior Process Executive – Bangalore

About the role

Infosys Limited is conducting a walk‑in drive on 18 July in Bangalore for candidates interested in a Process Specialist or Senior Process Executive position within its Benefits Administration team. The role involves handling employee benefit transactions and supporting internal and client queries.

Key responsibilities

• Process employee benefit enrollments, changes, terminations and related claims (medical, dental, vision, disability).
• Maintain accurate benefit records, eligibility data and claims history.
• Provide day‑to‑day support to employees, managers and clients on benefit‑related questions.
• Administer state health benefits, flexible benefits and US FMLA compliance.
• Escalate non‑transactional or production issues according to established protocols and meet service‑level agreements.
• Perform quality checks on benefit transactions and resolve Level 2/3 queries.
• Contribute to process transformation initiatives.

Required profile

• Graduate degree.
• Minimum 1 year of relevant experience in benefits administration or similar process role.
• Immediate joiner or able to start within 30 days.
• Candidate ID must be mentioned on the resume.
• Willingness to attend the on‑site interview and complete a domain assessment (bring a simple calculator).

Required skills