Underwriting Auditor

About the role

The Underwriting Quality Auditor ensures that underwriting decisions are accurate, consistent, and compliant with carrier guidelines. This role audits cases, identifies quality gaps, and drives continuous improvement across the underwriting function.

Key responsibilities

• Audit underwriting cases to evaluate risk decisions, evidence utilization, and documentation quality against carrier guidelines and SOPs.
• Track and report quality metrics such as error rates, decision accuracy, and SLA compliance.
• Provide structured feedback and support coaching interventions for underwriters.
• Identify trends in errors and evidence quality; escalate systemic issues to leadership.
• Collaborate with the training team to pinpoint training needs.
• Contribute to process improvement, SOP enhancement, and automation initiatives.

Required profile

• Graduate or postgraduate degree in Medicine or a related field (M Pharma, Nursing, MBBS preferred).
• More than 5 years of experience in life/health insurance underwriting with exposure to quality or audit functions.
• Strong knowledge of APS/EHR/Lab Piq interpretation and U.S.-based underwriting guidelines.
• High attention to detail and strong analytical thinking.
• Excellent communication skills for delivering feedback and reporting.
• Proficiency in MS Excel for trend analysis and scorecard creation.

Required skills

• MS Excel

What we offer

• A diverse, inclusive, and authentic workplace committed to equal opportunity.
• Opportunities to influence underwriting quality and process improvements.
• Collaboration with cross‑functional teams in a fast‑growing insurtech environment.