Travel Sales Representative – Trip Planner

About the role

We are seeking an energetic Travel Sales Representative to turn travel inquiries into confirmed bookings. You will guide customers through the entire journey, from initial consultation to post‑trip support, ensuring a memorable experience.

Key responsibilities

• Sell domestic and international holiday packages and achieve monthly sales targets.
• Convert inbound and outbound inquiries via phone, email, WhatsApp, and social media into bookings.
• Prepare customized itineraries, quotations, and coordinate flights, hotels, transfers, visas, and insurance.
• Maintain accurate CRM records, follow up leads, and maximize conversion rates.
• Provide excellent pre‑ and post‑trip customer service, resolve issues, and encourage repeat business.
• Collaborate with operations, ticketing, and vendor teams to ensure seamless execution.

Required profile

• Strong communication and interpersonal abilities.
• Customer‑focused mindset with a passion for travel.
• Effective sales and negotiation skills.
• Organized, time‑management oriented and able to handle multiple requests.

Required skills

• Proficiency in Microsoft Office.
• Experience using CRM software.