Transportation Specialist – Logistics Operations

About the role

The Transportation Operations Specialist works in Amazon's Transportation Operation Center (TOC), the command hub that coordinates inbound and outbound freight across multiple geographies. The role ensures timely pick‑up and delivery of shipments, resolves exceptions, and drives continuous improvement in transportation processes.

Key responsibilities

• Communicate with external partners (carriers, vendors) and internal teams (fulfillment centers, finance, software support) to resolve issues affecting shipments.
• Monitor inbound and outbound freight flows, identify exceptions, and take real‑time decisions to keep deliveries on schedule.
• Extract and analyze data from multiple sources using Excel, Access, SQL or similar tools to produce ad‑hoc reports.
• Develop and track performance metrics that support business results.
• Scope business and functional requirements for Amazon technology solutions.
• Identify trends, propose process automation, and lead improvement initiatives.

Required profile

• Basic understanding of logistics and supply‑chain operations.
• Strong analytical mindset with the ability to spot trends and drive data‑based decisions.
• Clear written and oral communication skills.
• Proactive attitude and willingness to see process improvements through to completion.

Required skills

• Microsoft Excel
• Microsoft Access
• SQL (or comparable query language)

What we offer

• Opportunity to work in a global, high‑impact logistics environment.
• Exposure to complex supply‑chain challenges across multiple regions.
• Collaborative culture focused on continuous improvement.