Transportation Specialist

About the role

The Transportation Operations Specialist works in Amazon's Transportation Operation Center (TOC), the hub that coordinates inbound and outbound freight across multiple regions. The role ensures smooth pick‑up, delivery, and carrier interactions while quickly resolving any exceptions that could affect customer experience.

Key responsibilities

• Communicate with external partners (carriers, vendors) and internal teams (fulfillment centers, finance, software support).
• Monitor inbound and outbound freight flows, identify exceptions, and provide real‑time resolutions.
• Pull data from various databases and generate ad‑hoc reports to support decision‑making.
• Develop and track performance metrics to drive operational improvements.
• Scope business and functional requirements for Amazon technology solutions.

Required profile

• Basic understanding of logistics and transportation processes.
• Strong analytical mindset with the ability to spot trends and propose improvements.
• Clear written and oral communication skills.
• Proactive attitude toward process optimization.

Required skills

• Excel
• Access
• SQL

What we offer

• Opportunity to work in a global, fast‑paced logistics environment.
• Exposure to Amazon’s end‑to‑end supply chain operations.
• Collaborative team culture focused on continuous improvement.