Telesales Representative

About the role

We are looking for a full‑time Telesales Representative to join our New Delhi office. In this role you will handle both outbound and inbound calls, promote our products and services, and turn leads into customers while maintaining high standards of professionalism.

Key responsibilities

• Make outbound calls and receive inbound inquiries to present offerings.
• Explain product features clearly and address basic customer queries.
• Achieve daily and monthly sales targets following scripts and compliance guidelines.
• Maintain accurate call and sales records in the CRM system.
• Collaborate with team members and supervisors and attend regular training sessions.

Required profile

• Strong verbal communication and active listening abilities.
• Customer service orientation with the ability to resolve issues promptly.
• Sales mindset focused on lead conversion, negotiation and target achievement.
• Willingness to learn, adapt to new processes and apply feedback.
• Ability to work rotational shifts and stay professional under pressure.
• Minimum education: high school diploma; higher education in business is a plus.

Required skills

• Basic computer literacy.
• Experience using CRM or call‑center software.

What we offer

• Dynamic digital BPO environment powered by AI, speech analytics and robotics.
• Opportunities for continuous learning and career growth.