Telecaller – Student Outreach for Study Abroad

About the role

Collegepond is looking for an enthusiastic Telecaller to connect with prospective students interested in studying abroad. You will be the first point of contact, building rapport and guiding them toward a personalized consultation with our counselors.

Key responsibilities

• Make outbound calls to leads supplied by the marketing team.
• Engage students in friendly conversations to understand their academic goals and preferred destinations.
• Present Collegepond’s services and explain how we can support their study‑abroad journey.
• Schedule in‑person or virtual consultations with counselors.
• Accurately record call details and student information in the CRM system.
• Achieve daily call targets and convert leads into qualified appointments.

Required profile

• Excellent communication, interpersonal and active‑listening skills.
• Polite telephone etiquette with a positive, enthusiastic tone.
• Quick learner who can adapt to new information.
• Strong time‑management and organizational abilities.
• Positive attitude, passion for education and a genuine desire to help students.

Required skills

• Proficiency in MS Office Suite (a plus).