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Telecaller / Customer Support Executive

Covaicareers.com · Coimbatore du Sud

🇬🇧 English

Job description

About the role

We are looking for a dynamic Telecaller / Customer Support Executive to join our team. The role involves both outbound and inbound communication with prospective and existing customers, ensuring clear product presentation and excellent service.

Key responsibilities

  • Make outbound calls to prospective leads and customers.
  • Explain product or project details confidently and clearly.
  • Maintain and regularly update the customer database.
  • Schedule meetings, site visits, and appointments for the sales team.
  • Handle incoming calls and respond promptly to customer inquiries.
  • Follow up with leads and customers to nurture relationships.
  • Address customer objections politely and maintain a positive attitude.

Required profile

  • Minimum qualification: 12th grade or a degree in any stream.
  • Positive attitude with convincing ability.
  • Ability to handle objections politely.
  • Female candidates preferred.
  • Both freshers and experienced candidates may apply.

Required skills

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    Published 1 month ago

    Expires 1 week from now

    37 views · 0 interested

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    Covaicareers.com

    Coimbatore du Sud

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