Technical Architect, Consumer Goods (Retail Execution or Trade Promotion Management)

About the role

Salesforce is looking for a Technical Architect for its Retail & Consumer Goods industry solutions. The role supports the full implementation lifecycle, from scoping to deployment, and involves designing and building end-to-end enterprise solutions in the Retail Execution or Trade Promotion Management domain. The architect works closely with sales and delivery teams to ensure customer success.

Key responsibilities

• Lead functional and technical workshops and demonstrate leadership in designing, delivering, testing and deploying solutions.
• Design and integrate scalable predictive and generative AI solutions within custom Salesforce environments, optimising performance and respecting platform governor limits.
• Lead technical design sessions, document solutions and use advanced LLMs to review architectural assumptions and simulate edge cases.
• Use AI tools and developer assistants to follow an AI-first delivery methodology and accelerate implementation.
• Review user journeys, user stories, data models, Apex patterns and LWC, and act as a trusted advisor to clients' enterprise architects and business partners.
• Negotiate solutions with customers and partners, guide implementation teams on digital transformation with Salesforce Industries, and build business processes with native Salesforce Industries technology and Force.com integration tools.
• Research and implement AppExchange apps and upgrades, build custom enterprise applications, and integrate Salesforce with other systems.
• Work with Delivery Managers and Solution Architects, highlight risks proactively and see issues through to completion.

Required profile

• 10+ years of experience developing technology solutions.
• 3+ years of client-facing project experience in systems development and business consulting, with increasing responsibility.
• Expertise in one or more of Salesforce Retail and Consumer Goods Cloud, Sales/Service/Experience Cloud and Vlocity OmniStudio.
• Expertise in one or more of trade promotion management, account planning, key metric management, retail execution, visit planning, Salesforce Maps and sales agreements.
• Integration architecture expertise (end-to-end projects, authentication mechanisms).
• Strong experience designing and architecting large-scale applications, and a detailed understanding of solution architecting and estimation.

Required skills

• REST and SOAP APIs, knowledge of governor limits in integration.
• Continuous integration and version control such as Git.
• Apex, triggers, Lightning Flows, Lightning, LWC, and modern web/mobile technologies (HTML, CSS, JavaScript, Web Components).
• Salesforce certification preferred (Admin, Developer, Sales, Service Cloud, Application Architect); OmniStudio Developer/Consultant.