Team Lead – Sales (US)

About the role

BrightChamps is seeking a dynamic Team Lead to head its US sales team. You will drive revenue growth by coaching and managing Business Development Executives who sell online courses to parents across the United States.

Key responsibilities

• Lead, mentor and manage a team of 8‑15 Sales/BD Executives focused on the US market.
• Own daily, weekly and monthly sales targets and overall team revenue.
• Conduct call audits, provide real‑time feedback and coach reps to improve conversion rates.
• Monitor pipeline health, lead‑to‑conversion ratios and follow‑up discipline using CRM tools.
• Run daily huddles, role‑plays and training sessions on pitch, objection handling and closing techniques.
• Analyse performance data (calls, connect rate, demo‑to‑close ratio) and identify improvement areas.
• Partner with Marketing/Lead‑Gen to ensure lead quality and volume align with targets.
• Handle escalations and support reps on high‑value or difficult prospect conversations.
• Drive hiring, onboarding and ramp‑up of new team members.
• Report team performance and market insights to senior sales leadership.

Required profile

• 3‑6 years of sales experience with 1‑2 years in a team‑lead or management role.
• Proven track record of meeting and exceeding sales targets, both individually and as a leader.
• Prior experience selling to the US market (voice process) is mandatory.
• Experience in EdTech, SaaS or B2C inside sales is preferred.
• Strong communication skills with a neutral US‑friendly accent.
• Willingness to work night‑shift hours aligned with US time zones.

Required skills

• Hands‑on experience with CRM tools such as LeadSquared, Salesforce or Zoho.
• Ability to work with sales dashboards and MIS reports for analytical insights.