Team Lead – Last Mile Operations

About the role

Amazon is looking for a proactive Team Lead to manage shift operations at its Bengaluru delivery centre. You will partner with the centre manager to ensure smooth transportation processes and drive performance improvements.

Key responsibilities

• Collaborate with the centre manager to oversee daily transportation operations.
• Execute the delivery process from the station to the customer’s address.
• Maintain adequate staffing levels to meet peak‑time demand.
• Continuously identify and implement process improvements to boost delivery performance.
• Interact with multiple stakeholders, demonstrating ownership and bias for action.

Required profile

• Minimum 1 year of experience in a customer‑facing, warehousing, logistics or manufacturing environment.
• Bachelor’s degree.
• Fluent in spoken, written and read English.
• Ability to work under pressure, independently and in ambiguous situations.
• Willingness to work any shift pattern in a 24/7/365 operation, including nights, weekends and holidays.

Required skills

• Proficiency with Microsoft Office applications.
• Advanced Excel skills.

What we offer

• Opportunity to lead a high‑impact team within a global brand.
• Inclusive culture that supports diverse talent.