System Administrator – IT Support & Infrastructure

About the role

We are looking for a proactive System Administrator to manage and support NeuroDiscovery AI’s IT infrastructure in Bengaluru. You will work in a fast‑paced startup environment, providing day‑to‑day technical support to internal teams and ensuring reliable, secure systems.

Key responsibilities

• Troubleshoot hardware, software, system and network issues.
• Configure and maintain laptops, desktops, printers and peripherals.
• Install, update and manage Windows, Linux and macOS operating systems.
• Handle employee onboarding and offboarding, including system setup, email creation and access provisioning.
• Manage user accounts, permissions and access controls.
• Maintain IT inventory, asset tracking and monitor internal systems, internet connectivity and networking devices.
• Support virtual machine setup, virtualization environments and basic infrastructure maintenance.
• Work with Docker and containerised environments for deployment and system support.
• Perform data backups and enforce security best practices, including HIPAA‑sensitive data handling.
• Assist in implementing compliance‑aware IT practices.

Required profile

• 1–2 years of experience in system administration or IT support.
• Diploma or Bachelor’s degree in IT, Computer Science or a related field.
• Strong analytical and problem‑solving abilities.
• Ability to work independently and collaborate with cross‑functional teams.

Required skills

• Windows, Linux and macOS operating systems.
• Google Workspace and Outlook email administration.
• Fundamentals of networking: TCP/IP, DNS, VPN, LAN, Wi‑Fi and firewall rules.
• Virtual machine configuration and virtualization concepts.
• Basic Linux command‑line administration.
• Docker and containerisation concepts.
• Backup procedures, endpoint security and system monitoring.