Supply Chain Manager – Retail Operations

About the role

Nykaa is looking for an analytical, execution‑focused Supply Chain Manager to lead end‑to‑end supply chain operations for its retail business. The role ensures optimal inventory availability across stores and warehouses while maintaining high service levels, reducing inventory costs, and driving operational efficiency.

Key responsibilities

• Develop data‑driven supply and inventory plans to meet target Days on Hand (DOH) and Days of Cover (DOC) metrics.
• Partner with merchandising and planning to align supply with demand forecasts and manage replenishment cycles for stores and warehouses.
• Coordinate with suppliers to ensure timely procurement, monitor SLA performance, and improve inbound/outbound logistics.
• Allocate inventory based on store performance, Minimum Base Quantity (MBQ), and sales trends; manage inter‑store transfers and support new store launches.
• Participate actively in Sales & Operations Planning (S&OP) meetings and drive continuous improvement and automation initiatives.

Required profile

• MBA or PGDM in Operations/Supply Chain (preferred).
• 4‑5 years of supply chain experience in retail, FMCG, e‑commerce, fashion, beauty, or consumer goods.
• Proven experience managing multi‑location retail operations.
• Strong understanding of supply chain principles, S&OP, inventory optimization, and replenishment strategies.
• Excellent analytical, problem‑solving, communication, and stakeholder‑management skills.

Required skills

• Advanced Microsoft Excel (Pivot Tables, Power Query, Power Pivot, advanced formulas).
• Hands‑on experience with ERP systems.
• Familiarity with Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).