Strategic Account Manager – Account Management

About the role

The Strategic Account Manager will own a portfolio of critical seller accounts that generate more than 20 % of the category’s revenue. This role is responsible for building strong, long‑term relationships with top sellers, driving improvements in customer‑facing inputs, and ensuring the achievement of category objectives. You will work closely with cross‑functional teams to align strategies and deliver measurable growth.

Key responsibilities

• Manage a high‑impact portfolio of seller accounts within the category.
• Develop and nurture relationships with top sellers to support their growth and performance.
• Identify, design, and implement improvements to customer‑facing inputs and processes.
• Analyze market trends and seller performance data to inform strategic decisions.
• Collaborate with product, marketing, and operations teams to execute account plans.
• Negotiate contracts and agreements that align with business goals.
• Monitor key performance indicators and provide regular reporting on account health.

Required profile

• Proven experience developing and executing sales strategies, tactics, plans, processes, systems and programs.
• Background in account management, licensing or business development.
• Advanced degree (preferred or completed).
• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent communication and stakeholder‑management skills.

Required skills