Sr. Commercial Operations & Cleaning Specialist

About the role

JLL is seeking a Senior Commercial Operations & Cleaning Specialist to lead cleaning consultancy projects across the APAC region. You will act as the subject‑matter expert for janitorial services, designing sustainable, cost‑effective cleaning solutions for a diverse client base.

Key responsibilities

• Lead end‑to‑end cleaning consulting engagements focused on cost reduction and productivity gains.
• Develop RFP responses and design optimized cleaning models, including resource planning and gearing‑ratio analysis.
• Assess cleaning technologies and equipment, recommending innovative, fit‑for‑purpose solutions.
• Collaborate with internal teams and client stakeholders to implement standardized cleaning programs and continuous‑improvement initiatives.
• Partner with site operations to monitor performance metrics and ensure consistent service delivery.
• Build strong relationships with senior stakeholders, providing expert guidance on janitorial strategies.
• Travel across APAC to conduct site reviews, project rollouts, and solutioning sessions.

Required profile

• 10+ years of experience in commercial cleaning operations.
• Exposure to APAC markets and familiarity with regional cleaning standards.
• Proven track record developing RFP responses and operational solutions in the facilities or cleaning industry.
• Strong understanding of cleaning team gearing ratios, manpower planning, and productivity modeling.
• Excellent communication and presentation skills with executive presence.
• Ability to manage multiple stakeholders across countries and functions.

Required skills

• Lean methodology
• Six Sigma methodology
• IFMA certification or knowledge

What we offer

• A collaborative culture that values excellence, innovation, and sustainability.
• Regional role with global exposure and tangible impact.
• Opportunities to work on high‑visibility projects across diverse sectors.