Solutions Architect - Presales, Elastic

About the role

Ingram Micro is hiring a Presales Solutions Architect for Elastic in Mumbai. You will act as a trusted technical advisor to customers, partners, sales teams and internal stakeholders, turning their business challenges into scalable Elastic-based solutions. The role covers Enterprise Search, Observability and Security.

Key responsibilities

• Serve as the technical SME for Elastic Enterprise Solutions covering Search, Observability and Security.
• Understand customer requirements and design Elastic solutions such as enterprise search, observability, logging, monitoring, SIEM and security analytics.
• Run technical discovery workshops, solution presentations, whiteboarding sessions and executive briefings.
• Develop solution architectures, technical proposals, sizing recommendations and implementation approaches.
• Lead PoCs, product demonstrations and technical validations, and respond to RFPs/RFIs.
• Work with Sales, Product, Marketing and Engineering to grow the pipeline, position against competitors and support partner enablement and training.
• Mentor junior architects and presales engineers.
• Support partners in maintaining and upgrading Elasticsearch clusters, optimizing performance and scalability, and building geospatial search, aggregation and visualization solutions.
• Design RAG pipelines, integrate LLMs with Elasticsearch, build intelligent search assistants and ML solutions for classification, anomaly detection, recommendation and forecasting.

Required profile

• Bachelor's degree or higher in Computer Science, Information Technology or a related field.
• One of the following certifications: Elastic Certified Analyst, Elastic Certified Observability Engineer, Elastic Certified SIEM Analyst or Elastic Certified Engineer.
• Proven experience in enterprise presales, solution consulting or customer-facing architecture roles.
• Ability to present complex technical solutions to technical and business audiences and to create solution documents, HLD/LLD, proposals and architecture diagrams.

Required skills

• Elastic Stack: Elasticsearch, Kibana, Elastic Agent / Beats, Logstash, Fleet Management.
• Cloud platforms (AWS, Azure, GCP), Kubernetes, containers, DevOps and CI/CD; OpenTelemetry preferred.
• Hands-on backend/frontend development with Java, Node.js, NoSQL queries and Painless scripting.
• Preferred: AI observability dashboards, SLI/SLO frameworks, vector indexing and embeddings, ELSER and MCP.