ServiceNow Technical Consultant

About the role

We are looking for a ServiceNow Technical Consultant to join our team in Coimbatore. You will work on configuring and enhancing ServiceNow applications to meet enterprise service management (ESM) requirements and help our customers streamline their business processes.

Key responsibilities

• Activate and configure ServiceNow applications according to business needs.
• Develop workflows and scripts to customize existing ServiceNow modules.
• Collaborate with customers to design, develop, and deliver innovative solutions.
• Coach business users to create and automate services from inception to completion.
• Identify and promote best practices for new and existing ServiceNow applications.
• Troubleshoot and resolve issues across software applications, system integrations, and multiple platforms.

Required profile

• Relevant engineering or computer science degree (e.g., BE, B.Tech, BCA, MCA, B.Sc, M.Tech, MSC).
• 2‑8 years of experience in ServiceNow implementation or related IT service management roles.

Required skills

• ServiceNow platform expertise.

What we offer

• Opportunity to work with a global technology leader.
• Exposure to cutting‑edge enterprise service management projects.
• Collaborative environment within Bosch’s Indian software development hub.