Senior Transportation Agent – Supply Chain Operations

About the role

FedEx Logistics is seeking an experienced Senior Transportation Agent to lead and coordinate transportation activities within its Supply Chain and 3rd‑Party Logistics (3PL) function. The role ensures the smooth, timely, and cost‑effective movement of goods through a network of transport partners and logistics service providers.

Key responsibilities

• Manage day‑to‑day transportation operations, including primary and secondary movements, vehicle placement, dispatch, route allocation and delivery scheduling.
• Coordinate with 3PL partners, transporters, fleet operators and other logistics providers to meet SLA/KPI requirements.
• Monitor shipment status, resolve delays, route deviations, vehicle issues and delivery exceptions.
• Maintain proper documentation such as e‑way bills, PODs, invoices and statutory records.
• Oversee vendor relationships, conduct performance reviews and drive corrective actions.
• Validate freight and accessorial charges, track KPIs (OTD, vehicle utilization, cost per shipment, etc.) and prepare performance dashboards.
• Ensure compliance with Indian regulatory, safety and statutory requirements and manage risk escalations.
• Identify and implement process improvements, route optimisation and load consolidation initiatives.

Required profile

• Bachelor’s degree in Supply Chain Management, Logistics, Operations or related field.
• 5–7 years of experience in transportation, logistics, 3PL operations or distribution in India.
• Proven experience managing multiple transporters and logistics partners.
• Strong understanding of Indian transportation practices, documentation and statutory requirements.
• Excellent analytical, problem‑solving and vendor‑management capabilities.

Required skills

• ERP/TMS systems
• MS Excel