Senior Technical Architect (CTA Aspirants)

About the role

Salesforce is looking for a Senior Technical Architect to design and manage the delivery of complex Salesforce solutions for its customers. The role combines a broad technical and enterprise skillset with deep expertise in Salesforce, Apex, Visualforce, Lightning, mobile development and integration/ETL technologies, and includes travel to client sites of 50-75%. It is open to CTA aspirants.

Key responsibilities

• Work with client stakeholders to define requirements, deliverables and expectations, and turn them into well-architected Salesforce solutions, including opportunities to embed autonomous AI capabilities with Agentforce.
• Design and integrate scalable predictive and generative AI solutions in custom Salesforce environments, optimising performance, resource consumption and platform governor limits.
• Lead technical design sessions, document solutions and use advanced LLMs to review architectural assumptions and simulate edge cases.
• Champion an AI-first delivery methodology using AI tools and developer assistants such as Cursor, Claude and GitHub Copilot.
• Maintain coding standards, lead code reviews and enforce design patterns, performance and data migration quality.
• Help customers build evaluation frameworks to measure AI performance and business value, and maintain a target billable utilization.
• Debug issues using AI diagnostics to interpret logs and isolate bottlenecks, and occasionally take part in pre-sales discovery, POC development and liaise with Salesforce product teams.
• Travel to client sites, estimated 50-75%.

Required profile

• Degree or equivalent relevant experience; experience is evaluated against the core competencies of the role.
• 14+ years of overall experience, with a minimum of 8 years on the Salesforce platform.
• Expert-level understanding of the Salesforce product suite, including Data Cloud, Industry Clouds, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and familiarity with Agentforce.
• Strong background in designing and developing large web-based systems, or full software product lifecycle exposure.
• Active Salesforce certifications or ability to obtain relevant ones after hire; preferred: Salesforce Certified Technical Architect, Application Architect, System Architect, or other AI/ML, AI Specialist or Cloud Architect certifications.

Required skills

• Systems architecture and scalable, performance-driven designs, including using AI platforms to evaluate scaling and load limits.
• Design patterns, large data volume limitations and data sharing and visibility considerations.
• Platform authentication (SAML, SSO, OAuth) and security (TLS, SSL).
• Data integration tools (ETL, CPQ, marketing automation, reporting) and integrating Salesforce with other systems.
• Environment management, release management, code versioning and deployment methodologies.
• Fluency with AI coding assistants (Copilot, Cursor, Claude) and modern development ecosystems.