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Senior Operations Manager

Aditya Birla Capital · Maharashtra

Senior 🇬🇧 English

Job description

About the role

We are looking for a Senior Operations Manager to lead the onboarding and management of channel partners and vendors, while fostering strong stakeholder relationships and guiding a high‑performing operations team.

Key responsibilities

  • Oversee effective onboarding and ongoing management of channel partners and vendors, ensuring processes are streamlined, compliant and aligned with organizational goals.
  • Collaborate with IT to digitalize onboarding workflows and improve efficiency.
  • Develop and execute strategic engagement plans for key stakeholders, prioritising based on influence and impact.
  • Provide conflict‑resolution support and regularly report KPI performance to leadership.
  • Mentor and provide operational leadership to the team, conduct regular performance reviews, and hold one‑to‑one and team meetings to address issues and gather feedback.

Required profile

  • Proven ability to manage channel and vendor relationships.
  • Strong stakeholder management and communication skills.
  • Experience leading and developing operational teams.

Required skills

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    Published 3 months ago

    42 views · 0 interested

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    Aditya Birla Capital

    Maharashtra