Senior Business Analyst - WMS

About the role

UPS is hiring a Senior Business Analyst for its Warehouse Management System (WMS) team. The analyst translates business requirements into functional specifications, works closely with stakeholders to gather, document and prioritise requirements, and collaborates with the development team so that testing aligns with those requirements.

Key responsibilities

• Analyse business requirements and turn them into functional specifications.
• Gather, document and prioritise requirements with stakeholders.
• Create and maintain BRDs, functional specifications, use cases and user stories as the project evolves.
• Analyse complex data sets to identify trends, patterns and insights.
• Work with the development team to design and document solutions.

Required profile

• Minimum 7 to 10 years of experience in WMS and supply chain.
• Bachelor's or master's degree in computer science or a related discipline, or equivalent education and experience.
• Prior experience with ERP implementations is required.
• Experience with Agile development methodology.
• Ability to work independently and within a global team, in a fast-paced, demanding environment.

Required skills

• Good experience with a WMS product; Infor, Softeon WMS, Manhattan WMS or JDA/Blue Yonder is a must.
• Good knowledge of supply chain management business.
• Experience with the full Systems Development Life Cycle and business process reengineering.
• Optional: warehouse automation and integration of WMS with automated MHE equipment such as conveyors, sorters, robotic arms and AGVs.
• Strong analytical, problem-solving, negotiation and communication skills.