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This job expired on 13/09/2026. It no longer accepts applications.
Senior Associate
WNS · District de Gurgaon
Job description
About the role
We are looking for a Senior Associate to manage the full travel lifecycle for our clients. The role involves booking flights and hotels, handling expenses, and ensuring compliance with travel policies while operating in a fast‑paced, 24/7 environment.
Key responsibilities
- Book flights, hotels, and car rentals using GDS tools and manage related expenses.
- Perform data quality checks and complete invoicing activities across multiple platforms.
- Communicate with vendors (hotels, airlines, car rental companies) via outbound calls and emails.
- Adhere to defined KPIs and SLAs for the process.
- Work on a rotational shift schedule, including graveyard shifts, weekends, and holidays.
Required profile
- Graduation degree.
- Minimum 1 year of experience in the travel domain (B2B or B2C).
- Willingness to work rotational shifts and weekends.
Required skills
- Hands‑on experience with GDS tools.
What we offer
- Competitive salary (₹42K‑₹50K depending on B2C/B2B experience).
- Opportunity to work in a dynamic travel operations environment.
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WNS
District de Gurgaon
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