Senior Account Manager

About the role

Mintel is seeking a proactive Senior Account Manager to join its Mumbai team. You will be responsible for nurturing and expanding a portfolio of key consumer‑focused accounts, driving commercial success across the region.

Key responsibilities

• Grow existing account relationships through excellent communication, follow‑up and attention to detail.
• Build a pipeline by increasing client investment in Mintel’s research products.
• Network within assigned accounts and the wider industry to identify new champions and revenue streams.
• Deliver creative business solutions, demonstrate ROI and support client retention.
• Negotiate and close contracts, manage renewal rates and develop pricing strategies.
• Provide accurate forecasts to sales management.
• Use insight to showcase value and support client decision‑making.
• Maintain expertise in consumer packaged goods (CPG) and market research trends.

Required profile

• Client‑obsessed with deep understanding of client businesses and executive‑level networking ability.
• Commercially‑minded with a proven record of achieving sales targets and ROI.
• Self‑directed, taking initiative to solve problems and own portfolio success.
• Data‑driven, leveraging metrics to improve client performance.
• People‑smart, adaptable to varied personalities and organisational levels.
• Committed to continuous personal growth and learning.

Required skills