Security Logging & Monitoring Compliance Analyst

About the role

The Security Event Management Compliance (SEMC) team is seeking a Security Logging & Monitoring Compliance Analyst to ensure Mastercard’s enterprise systems meet PCI logging standards and internal technical standards. You will coordinate asset onboarding, manage security monitoring templates, and drive remediation of logging gaps identified through Splunk audits.

Key responsibilities

• Analyze and document logging and monitoring control gaps, operational issues, and remediation recommendations.
• Maintain governance artifacts, trackers, dashboards, and evidence using Splunk, SharePoint, and Fusion.
• Perform alert lifecycle management, including hygiene reviews, naming standards, and inactive rule analysis.
• Monitor Splunk alerting and data ingestion health, ensuring indexes meet defined thresholds.
• Investigate logging failures and ingestion issues, supporting escalation and recovery efforts.
• Create and manage logging‑related work orders and incidents in Remedy, validating impact and restoration.
• Prepare monthly reports, PCI dashboards, and audit‑ready evidence for internal and external audits.
• Collaborate with SOC, engineering, and application teams to resolve issues and improve processes.

Required profile

• Hands‑on experience with Splunk or similar SIEM platforms.
• Strong knowledge of logging and monitoring controls, governance, and PCI audit requirements.
• Proven ability to perform root‑cause analysis and validate remediation effectiveness.
• Experience with incident, change, or work‑order management using Remedy or comparable ITSM tools.
• Excellent analytical, documentation, and communication skills in a regulated environment.

Required skills

• Splunk (alerts, dashboards, correlation rules, ingestion)
• Remedy (ITSM)
• SharePoint
• Fusion