Salesforce Marketing Cloud Manager – Advisory (Kolkata)

About the role

PWC is looking for a Salesforce Marketing Cloud Manager to join its Advisory practice in Kolkata. You will work as a consulting generalist, helping clients analyse their business needs, design and implement Salesforce solutions, and provide training and support to maximise operational efficiency.

Key responsibilities

• Deliver end‑to‑end Marketing Cloud implementations for client projects.
• Analyse client requirements and translate them into technical designs.
• Configure and optimise Email Studio, Journey Builder, Automation Studio and related components.
• Provide training, documentation and post‑go‑live support to ensure successful adoption.
• Collaborate with cross‑functional teams to integrate Marketing Cloud with other Salesforce products.

Required profile

• Minimum 2 years of hands‑on experience with Salesforce Marketing Cloud, particularly Email Studio.
• Participation in at least one full implementation lifecycle.
• Strong consulting or marketing‑technology implementation background.
• At least one Marketing Cloud certification.

Required skills

• Marketing Cloud Email Studio
• AMPscript
• SQL
• HTML & CSS
• Server‑Side JavaScript (SSJS)
• Automation Studio
• Journey Builder
• Mobile Studio, Social Studio, Advertising Studio (nice to have)
• Dataroma, Interaction Studio (nice to have)
• Content Approval Process configuration

What we offer

• Opportunity to work on diverse client projects within a global professional services firm.
• Inclusive benefits, flexible work arrangements and mentorship programs.
• Support for continuous learning and professional development.