Retail Associate – Front or Back of House (Dahisar, Mumbai)

About the role

Nike is looking for enthusiastic Retail Associates to join its new store team in Dahisar, Mumbai. You will provide world‑class service to customers, applying Nike’s four service principles – Know, Equip, Engage and Inspire – while supporting both front‑of‑house and back‑of‑house operations.

Key responsibilities

• Deliver exceptional customer service and build authentic connections.
• Operate the cash register for regular transactions.
• Handle shipping, receiving, and stockroom duties.
• Stock the sales floor, maintain visual displays and store cleanliness.
• Support store events and engage with the store community.
• Work varied hours and days to meet business needs.

Required profile

• Completed secondary school qualification.
• Basic math skills (addition, subtraction, multiplication, division).
• Effective verbal and written communication in English.
• Physical ability to twist, bend, squat, reach, climb a ladder and stand for extended periods.
• Ability to multitask in a fast‑paced environment and work well in a team.
• One or more years of customer service or retail experience preferred.
• Relocation package is not provided.

Required skills

• Basic mathematical calculations.
• English communication (verbal and written).
• Cash register (POS) operation.
• Stock handling and visual merchandising basics.

What we offer

• Access to the latest Nike products and apparel.
• Dynamic team environment.
• Competitive compensation and benefits package.
• Opportunity to be part of the Nike retail experience.