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Reservations & Ticketing Agent – Travel & Hotel

SAMRIDDHI INN HOLIDAYS PRIVATE LIMITED · Jaipur

Onsite 🇬🇧 English
Sabre Galileo TBO Booking.com Expedia Agoda Hotelbeds RateHawk

Job description

About the role

We are looking for a dynamic Reservations & Ticketing Agent to join our Jaipur office. The role involves managing flight and hotel bookings for our travel customers, ensuring smooth transactions and high‑quality service.

Key responsibilities

  • Process flight reservations and issue tickets using GDS platforms.
  • Search, book and modify hotel accommodations through major portals.
  • Handle rate inquiries, availability checks, room‑category selections, amendments and cancellations.
  • Provide accurate information to customers and resolve booking issues promptly.
  • Identify upselling opportunities and promote additional travel services.

Required profile

  • Proven experience in flight reservations and ticketing.
  • Background in travel, tourism or hospitality.
  • Strong communication and customer‑handling abilities.
  • Sales or upselling experience is a plus.

Required skills

  • GDS knowledge – Sabre and Galileo.
  • Hotel booking portals – TBO, Booking.com, Expedia, Agoda, Hotelbeds, RateHawk.
  • Understanding of hotel rates, availability, room categories, amendments and cancellations.

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Published 3 weeks ago

Expires 1 month from now

34 views · 0 interested

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SAMRIDDHI INN HOLIDAYS PRIVATE LIMITED

Jaipur