Receptionist

About the role

The Receptionist is the first point of contact for guests, clients and visitors, ensuring a welcoming and professional front‑desk experience. This role supports daily office operations by managing communications, visitor access and basic administrative tasks.

Key responsibilities

• Greet and welcome guests, clients and visitors with a professional demeanor.
• Manage the front‑desk area, maintaining a tidy and presentable environment.
• Answer incoming calls, emails and other communications, directing them to the appropriate departments or individuals.
• Process visitor check‑ins, issue security badges when required, and maintain accurate visitor logs.
• Handle mail distribution and service ticket routing.
• Conduct basic site inductions for visitors and vendors.
• Assist with administrative duties such as data entry, filing and document preparation.
• Ensure security protocols are followed and alert security personnel as needed.
• Coordinate meeting‑room bookings and prepare meeting spaces.

Required profile

• Professional appearance and strong interpersonal skills.
• Ability to manage multiple communications channels efficiently.
• Attention to detail in maintaining visitor records and security procedures.
• Organizational skills for handling mail, service tickets and meeting‑room coordination.
• Basic administrative competence, including data entry and filing.

Required skills