Receptionist (Bharosa Centre)

About the role

The Receptionist at Bharosa Centre is the first point of contact for visitors and plays a vital role in the smooth operation of the centre. This position combines front‑desk management with administrative support, ensuring clients are welcomed, registered, and guided through the centre’s processes.

Key responsibilities

• Greet and assist all visitors, providing a warm and professional first impression.
• Collect client information using prescribed formats and complete client registration.
• Manage counselling schedules, coordinate appointments, and update the counselling platform or related forms.
• Maintain accurate books of records, including expense registers, attendance logs, and case files.
• Conduct follow‑up calls as directed by the Centre Counsellor and keep case files current and complete.
• Oversee asset upkeep, including AMC (Annual Maintenance Contract) management.
• Perform additional tasks assigned by the Centre Administrator.

Required profile

• Strong interpersonal skills with an empathetic approach to client interactions.
• Excellent organizational abilities and attention to detail.
• Ability to handle multiple administrative tasks efficiently.
• Professional communication skills, both verbal and written.

Required skills