Quality Executive – Healthcare

About the role

We are seeking a detail‑oriented Quality Executive to oversee and enhance quality standards within our healthcare operations. The role will ensure compliance with quality management systems, drive continuous improvement, and support ISO 9001 initiatives.

Key responsibilities

• Monitor and ensure compliance with established Quality Management Systems (QMS), policies, procedures, and quality standards.
• Conduct quality inspections, process audits, internal audits, and compliance checks.
• Identify process deviations, defects, non‑conformities, and quality‑related issues.
• Perform Root Cause Analysis (RCA) using tools such as 5 Why, Fishbone, Pareto, and PDCA.
• Prepare, implement, and monitor Corrective and Preventive Actions (CAPA).
• Develop, review, and maintain SOPs, work instructions, checklists, quality records, and process documentation.
• Track and analyze quality KPIs, metrics, trends, and performance indicators.
• Prepare periodic quality reports, dashboards, MIS reports, and management presentations.
• Coordinate with cross‑functional teams to resolve quality issues and improve processes.
• Support ISO 9001 implementation, compliance, documentation, and audit activities.
• Identify opportunities for process improvement, quality enhancement, and operational efficiency.
• Conduct awareness and training sessions related to quality procedures, standards, and processes.
• Maintain proper documentation and records for audits and compliance requirements.
• Follow up on audit observations, non‑conformities, and improvement actions until closure.
• Coordinate with internal and external stakeholders to ensure quality requirements are clearly understood and implemented.
• Support management in implementing continuous improvement and quality assurance initiatives.

Required profile

• Detail‑oriented and results‑driven mindset.
• Strong analytical and problem‑solving abilities.
• Excellent communication and collaboration skills.
• Ability to work with cross‑functional teams and drive change.

Required skills

• Quality Management System (QMS)
• Quality Assurance (QA)
• Quality Control (QC)
• Internal Auditing
• ISO 9001
• Root Cause Analysis (RCA)
• Corrective and Preventive Action (CAPA)
• 5 Why Analysis
• Fishbone Analysis
• Pareto Analysis
• PDCA methodology