Quality Assurance Specialist – Process & ISO 42001

About the role

Deloitte South Asia is seeking a Quality Assurance Specialist to drive process excellence across its employee experience applications. The role focuses on implementing and maintaining ISO 42001 compliance while ensuring AI risk, ethics, and governance standards are met.

Key responsibilities

• Implement the ISO 42001 framework across projects and functions.
• Define, document, and institutionalize AI governance policies, processes, and controls.
• Conduct internal audits to verify adherence to quality standards and regulatory requirements.
• Provide training and awareness sessions on ISO 42001 and quality practices.
• Lead root‑cause analysis, recommend corrective actions, and monitor their effectiveness.
• Participate in continuous‑improvement initiatives to enhance efficiency and quality.

Required profile

• 4–6 years of experience in Quality Assurance within the IT industry.
• Graduate degree; BTech/BE preferred.
• Strong analytical, problem‑solving and communication skills.
• Ability to work in a fast‑paced, evolving environment and manage multiple tasks.

Required skills

• ISO 42001
• CMMI
• ISO 27001
• SOC
• Statistical analysis

What we offer

• Opportunity to work with cutting‑edge leaders shaping the future of the region.
• Collaborative environment that encourages innovation and growth.