Process Executive (US Shift) – Chennai

Annova Solutions · Chennai

🇬🇧 English

Job description

About the role

We are looking for a Process Executive to support US‑based record‑keeping offices from our Chennai centre. The role involves making outbound calls, researching case information and maintaining accurate documentation while working US shift hours.

Key responsibilities

Call US record‑keeping offices of providers and other businesses to facilitate record retrieval.
Research the accuracy and sufficiency of information for target offices.
Create accurate, professional notes documenting case progress.
Interact with internal and external stakeholders to share and obtain case‑related information.
Identify and suggest process‑improvement opportunities on an ongoing basis.

Required profile

Strong work ethic, discipline and attention to detail.
Excellent spoken and written communication skills.
Willingness to work US shift timings.
US healthcare voice background is an advantage (not mandatory).
Commitment to stay in the role for at least 18 months.

Required skills

Questions fréquentes

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Published 2 months ago

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Annova Solutions

Chennai

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