Personal Trainer

About the role

The Personal Trainer will work on‑site in a gym environment, collaborating closely with the Format and Operations teams to deliver a high‑quality training experience and drive personal training revenue.

Key responsibilities

• Maintain constant communication with the Format and Operations Team on all aspects of training experience and personal training revenue.
• Achieve agreed monthly metrics such as Training PR, PT PR, session completion %, renewal %, SOP completion %, trial‑to‑pack conversion, lead generation, goal achievement and revenue generation.
• Ensure Personal Trainers and general trainers adhere to all training and workflow SOPs, including leave and shift management when required.
• Provide sufficient training guidance on the gym floor to ensure a safe and effective experience for members.
• Support smooth launch of new products and experience features, gathering proactive feedback from members and trainers.
• Take ownership of gym facility upkeep, initiating necessary maintenance actions.
• Meet monthly personal training targets and deliver a great client experience by maintaining benchmark PR and pack completion percentages.

Required profile

• Proven experience in personal training or fitness coaching.
• Ability to meet defined performance and revenue metrics.
• Strong communication skills for coordination with operations and format teams.
• Commitment to maintaining safety standards and SOP compliance.

Required skills