People & Culture Executive

About the role

The People & Culture Executive will lead the hotel’s human resources function, ensuring a strategic blend of internal talent development and external recruitment to support Fairmont’s luxury hospitality standards. This role reports to senior management and works closely with department heads to foster a compliant, engaging, and high‑performing workplace.

Key responsibilities

• Maintain a systematic recruitment and selection process, including an internal and external candidate database.
• Prioritise internal development and promotion while using external recruitment as a backup.
• Apply external recruitment procedures to attract top talent from the market.
• Communicate and enforce employee in‑house rules, regulations and company policies.
• Coordinate with departmental heads to ensure employee commitment to policies.
• Oversee the upkeep and cleanliness of employee facilities such as the staff restaurant, locker rooms and other designated areas.
• Ensure all People & Culture and administration practices comply with legal requirements and hotel philosophy.
• Maintain accurate statutory records and complete legal filings (e.g., ESI, PF, Apprenticeship Act, contract labour, employment exchange).
• Design and deliver training and development programmes aligned with organisational objectives.
• Manage performance appraisal systems and feedback mechanisms.
• Handle employee relations matters, including grievances, disciplinary actions and conflict resolution.
• Administer compensation and benefits, ensuring precise payroll processing and timely communication.
• Drive employee engagement and retention initiatives to strengthen workplace culture.

Required profile

• Proven experience in HR management, preferably within hospitality or a comparable service‑focused industry.
• Strong knowledge of local labour legislation and statutory compliance (e.g., ESI, PF, Apprenticeship regulations).
• Demonstrated ability to develop and implement training, performance management and employee engagement programmes.
• Excellent communication and interpersonal skills for collaboration with senior leaders and staff.
• Detail‑oriented with a track record of maintaining accurate HR records and reports.

Required skills