Outbound Sales Executive – Phone Sales

About the role

VIAVEDA is seeking an outbound sales executive to turn inbound leads into paying customers. The role is focused on phone‑based outreach, presenting puja, chadhava, astrology consultations and related spiritual products, and guiding prospects through the booking and purchase process.

Key responsibilities

• Make high‑volume outbound calls to VIAVEDA leads.
• Identify customer needs and recommend appropriate spiritual or astrological services.
• Present benefits, pricing, and booking procedures for puja, chadhava and consultations.
• Handle objections, upsell and cross‑sell additional offerings.
• Follow up persistently until the lead converts or is qualified.
• Record all interactions and status updates accurately in the CRM system.
• Achieve daily, weekly and monthly call, conversion and revenue targets.

Required profile

• 6 months to 3 years of experience in telesales, outbound or B2C sales.
• Strong verbal communication in Hindi and English; additional Indian languages are a plus.
• Comfortable with high‑volume calling and systematic follow‑ups.
• Target‑driven with proven objection‑handling and closing abilities.
• Basic familiarity with CRM platforms, WhatsApp and calling tools.

Required skills

• CRM
• WhatsApp
• Calling tools