Operations Executive – 3P Fulfillment

About the role

As an Operations Executive you will oversee multiple third‑party (3P) SSD fulfillment centres, ensuring operational performance, design compliance and continuous improvement. You will collaborate with internal teams and external partners to drive quality, productivity, speed and cost efficiencies while maintaining a strong customer focus.

Key responsibilities

• Monitor end‑to‑end operations of assigned 3P SSD sites and implement improvement initiatives.
• Coordinate with 3P partners on S&OP planning, headcount forecasting and quality metrics.
• Act as liaison between internal stakeholders and external partners, safeguarding objectives, compliance and data privacy.
• Visit sites regularly to verify operational conformance, address restrictions and enforce norms.
• Conduct monthly audits of 3P locations and ensure each site is visited at least once per month.

Required profile

• Minimum 1 year experience in a customer‑facing, warehousing, logistics or manufacturing environment.
• Bachelor’s degree.
• Fluent written and spoken English.
• Willingness to work weekends, overnight shifts and travel to stores as needed.

Required skills

• Proficiency with Microsoft Office applications.
• Advanced Excel skills.