Operations Assistant – Logistics & Delivery

About the role

The Operations Assistant supports Cencora’s global logistics and storage services through the World Courier business. You will be the frontline link between customers, drivers, and the office, ensuring packages are handled, documented, and delivered efficiently.

Key responsibilities

• Load and unload packages for scheduled pickups and deliveries.
• Verify the accuracy and completeness of consignments during each hand‑over.
• Coordinate with dispatch to select optimal routes and confirm that House Way Bills are correctly completed.
• Use a mobile phone to report progress, issues, and maintain constant availability.
• Maintain communication between customers and office staff, relaying feedback promptly.
• Ensure all assigned tasks are completed accurately and on time.

Required profile

• Professional, courteous interaction with customers at all times.
• Fluent written and verbal English communication.
• Strong coordination skills with dispatch and operations teams.
• High attention to detail for shipment accuracy, package condition, and documentation.
• Ability to complete delivery paperwork correctly.
• Reliability and responsibility in meeting deadlines.
• Team‑oriented mindset with good cooperation skills.

Required skills

• Proficient use of a mobile phone for real‑time updates and issue reporting.

What we offer

• Full‑time employment within a global health‑focused logistics network.
• Opportunities for growth in a supportive, diverse environment.