Office Manager – Office Operations & Hospitality

About the role

The Office Manager ensures a seamless, welcoming experience for employees, leaders, guests and visitors at Airbnb’s Gurugram office. Working closely with the Country Manager and multiple internal teams, you will coordinate daily office operations, uphold hospitality standards and support the culture‑driven environment that defines Airbnb.

Key responsibilities

• Maintain a clean, organized and operationally ready office each day.
• Serve as the primary point of contact for employees, visitors and vendors.
• Coordinate workplace experience programs, gatherings, leadership visits and food services.
• Partner with vendors and service providers to ensure timely delivery and issue resolution.
• Monitor office conditions, employee feedback and proactively address or escalate concerns.
• Manage office requests, operational issues and hospitality standards across meeting rooms and shared spaces.
• Collaborate with Workplace Operations, Security, IT, and Employee Experience teams to keep the office functional and connected.

Required profile

• Strong judgment and proactive problem‑solving abilities.
• Excellent relationship‑building and communication skills.
• Operational rigor with a focus on detail and consistency.
• Ability to work autonomously while coordinating across multiple teams.

Required skills