Night Receptionist – Hotel Front Desk

About the role

The Night Receptionist is the primary point of contact for guests arriving during evening and overnight hours at our Candolim property. This full‑time, on‑site role ensures smooth check‑ins and check‑outs, answers guest inquiries, and maintains a safe, welcoming environment throughout the night shift.

Key responsibilities

• Greet and register guests arriving after regular hours, handling check‑ins and check‑outs efficiently.
• Answer phone calls, respond to in‑person queries, and provide information about hotel services and local attractions.
• Process payments, manage reservations, and keep accurate guest records.
• Maintain the lobby and reception area in an orderly and secure condition during night hours.
• Address guest concerns promptly and coordinate with housekeeping and security teams.
• Monitor night‑time operations to ensure guest safety and comfort.

Required profile

• Strong customer‑service orientation with excellent communication skills.
• Reliable ability to work night shifts and manage multiple tasks under pressure.
• High school diploma or equivalent; hospitality training is a plus.
• Previous experience in hospitality or front‑desk operations preferred.

Required skills

• Proficiency with hotel management or reservation software.
• Basic computer application skills for documentation and data entry.