MBBS Doctor – Video Consultations (Mumbai)

About the role

Truemeds Labs is seeking an empathetic MBBS Doctor to conduct video consultations with customers after they receive diagnostic test reports. This full‑time, in‑office position in Mumbai involves explaining lab results, providing health guidance, and ensuring a high‑quality patient experience.

Key responsibilities

• Conduct scheduled 1:1 video consultations with customers post‑diagnostic testing.
• Explain diagnostic reports in clear, lay‑person language.
• Discuss abnormal findings, possible causes, and recommended next steps.
• Offer lifestyle, dietary, and preventive health advice based on medical guidelines.
• Advise when specialist referral or further investigations are needed.
• Maintain accurate consultation notes and documentation.
• Collaborate with internal care, diagnostics, and operations teams to improve outcomes.

Required profile

• MBBS degree (mandatory).
• Valid State Medical Council/NMC registration.
• Strong communication skills in English and Hindi.
• Excellent patient counselling and explanation abilities.
• Patient‑centric approach with high empathy.

Required skills

• Video consultation platforms