Manager, Technical Consulting (Salesforce, Life Sciences)

About the role

Salesforce is looking for a Manager, Technical Consulting to manage, train and build the careers of its technical consulting team, which delivers customer requirements quickly using Industry Cloud functionality with minimal customization. The role is 50% billable: you will act as a technical architect on Salesforce Life Sciences Cloud projects while leading a team of Technical Consultants and Senior Technical Consultants. You will have up to 15 direct reports.

Key responsibilities

• Hire, train and mentor consultants so they turn Solution and Technical Architect designs into high-quality solutions, with continuous enablement in modern AI coding environments.
• Act as a trusted advisor to clients, guiding them in deploying emerging technologies and Enterprise AI Architecture frameworks.
• Lead internal initiatives to grow the consulting practice and champion an AI-first delivery and engineering model.
• Work with Delivery Managers, Solution Architects and clients to architect technology solutions, and lead Enterprise Architecture and governance for an enterprise customer.
• Lead workshops and run a developer team focused on Salesforce Life Sciences and Health clouds, guiding teams on AI development tools such as Cursor, Claude and GitHub Copilot.
• Define metrics to measure the business value of client AI workloads, manage customer expectations and proactively manage risks.

Required profile

• 15 years of experience leading Salesforce technical consulting projects and managing individual contributors.
• 5+ years of people management experience.
• Proven experience architecting enterprise-level Salesforce solutions in life sciences, Veeva or healthcare.
• Strong understanding of compliance and regulatory requirements such as HIPAA, GxP, PHI, HL7 and FHIR.
• Expertise in healthcare providers, payers, life sciences, medical devices, public health or government healthcare programs, insurance.

Required skills

• Integration Architecture, Platform Security, Identity and Access Management, Sharing and Visibility, Data Architecture and Management, Architectural Design Patterns and Apex Design Patterns (must have).
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and modern web/mobile technologies, or Veeva CRM experience.
• Salesforce certification preferred (Admin, Developer, Sales, Service Cloud, Application Architect, System Architect, OmniStudio); Health Cloud certification and healthcare domain experience are a plus.