Manager, Customer Credit Risk Management

About the role

Mastercard’s Customer Risk Management (CRM) team safeguards the global payments ecosystem by managing credit and counter‑party risk. Based in Gurgaon, the Manager, Customer Credit Risk Management will lead credit risk assessment and monitoring across Asia‑Pacific participants, including banks, NBFIs, fintechs and payment firms.

Key responsibilities

• Conduct comprehensive credit assessments and ongoing monitoring of financial institutions, NBFIs, fintechs, payment companies and other counterparties across Asia‑Pacific.
• Analyze financial statements, regulatory filings, capital adequacy, liquidity, profitability, cash flow and other business risk factors to evaluate creditworthiness.
• Identify, assess, and monitor credit risk in line with Mastercard’s policies, procedures and risk appetite.
• Collaborate with senior stakeholders in Risk, Finance, Product, Franchise and Business Development to influence strategic decisions.
• Prepare risk reports and recommendations for senior management and ensure compliance with the Credit Risk Policy.

Required profile

• Proven experience in credit risk management, preferably within the payments or financial services industry.
• Strong technical knowledge of credit analysis and underwriting.
• Familiarity with Mastercard’s business model and the global payments ecosystem is an advantage.
• Ability to work with senior stakeholders and influence business decisions.

Required skills

• Credit analysis
• Underwriting
• Financial statement analysis