Logistics Specialist – Shipping Coordination

About the role

The Logistics Specialist will coordinate domestic and international shipments, ensuring accurate documentation, timely delivery, and compliance with regulations. Reporting to the Global Logistics Manager, the role supports the Supply Chain department in Pune.

Key responsibilities

• Lead communications within the shipping and receiving areas and schedule freight forwarder transactions.
• Select freight forwarders based on cost and delivery objectives and maintain shipping records in line with local regulations.
• Prepare shipping paperwork, complete transactions in the company’s logistics systems, and generate customer invoices.
• Manage Returned Material Authorization (RMA) processes, issue RMA numbers, and provide tracking information to customers.
• Audit daily “waiting‑to‑ship” reports, review and verify freight bills, and negotiate rates for prepaid shipments.
• Maintain up‑to‑date knowledge of international import/export requirements and update standard operating procedures accordingly.
• Participate in transportation‑related projects and lead cross‑functional root‑cause analyses to resolve shipping issues.
• Communicate shipping status to warehouse managers, third‑party warehouses, and internal stakeholders.

Required profile

• Bachelor’s degree or equivalent.
• Quick learner with high energy, self‑motivation and a strong sense of urgency.
• Ability to work effectively within a globally dispersed and diverse team.
• Excellent written and verbal communication, strong interpersonal and negotiation abilities.

Required skills

• Knowledge of international import/export regulatory requirements.
• Familiarity with shipping documentation and logistics management systems.