Logistics Operator

About the role

Join Cencora’s World Courier business as a Logistics Operator, supporting global logistics and storage services. You will coordinate complex shipments, ensure compliance, and help maintain high‑quality service across multiple transportation lanes.

Key responsibilities

• Schedule shipments, book carriers, and prepare freight documentation while adhering to operational procedures and service level standards.
• Troubleshoot carrier service issues, delivery exceptions, and freight discrepancies, escalating unresolved matters as needed.
• Monitor open shipment status, transit performance, and delivery commitments, flagging delays or risks to leadership.
• Maintain audit‑ready logistics records, including bills of lading, proof of delivery, and cost documentation.
• Compile performance data, shipment summaries, and carrier scorecards for reporting and continuous improvement.
• Coach junior operators on procedures, documentation standards, and knowledge sharing.

Required profile

• High School Diploma/GED required; Associate’s degree in logistics, supply chain, transportation, business administration or related field preferred.
• Minimum 3 years of experience in logistics operations, transportation coordination, or shipment tracking.
• Fluent English and Hindi communication skills, both written and verbal.
• Willingness to work rotational shifts (9 am‑6 pm or 11 am‑8 pm, Monday‑Saturday) with full on‑site availability.
• Relevant certifications (CSCP, CLTD, CPIM) are a plus.

Required skills

What we offer

• Full‑time employment with access to Cencora’s global benefits program, aligned to local market practices.