Key Account Manager – Quick Commerce

About the role

The Key Account Manager – Quick Commerce will drive sales, profitability and business growth across leading quick‑commerce platforms such as Blinkit, Zepto, Swiggy, Instamart, Big Basket, Flipkart Minutes and other emerging channels.

Key responsibilities

• Manage and strengthen relationships with quick‑commerce partners and key stakeholders.
• Achieve monthly, quarterly and annual sales targets for assigned accounts.
• Develop and execute Joint Business Plans (JBP) with key customers.
• Ensure timely onboarding of new products, accurate catalogue management and product visibility.
• Plan and execute promotional campaigns, offers, advertisements and new product launches.
• Monitor sales performance, inventory levels, fill rates and stock availability to minimise out‑of‑stock situations.
• Analyse sales data, market trends and platform performance to identify growth opportunities.
• Monitor competitor pricing, assortment and promotional activities.
• Coordinate with Supply Chain, Marketing, Finance and Operations teams to ensure seamless order fulfilment and customer satisfaction.
• Manage trade spends, promotional budgets, claims and account reconciliations.
• Prepare periodic MIS reports and business performance reviews.
• Ensure compliance with commercial agreements and company policies.
• Prepare and execute the monthly and annual operating plan for the platforms.
• Drive category‑wise growth plans, focusing on high‑velocity SKUs.
• Own end‑to‑end commercial onboarding of new SKUs, including pricing approval, catalogue content and launch visibility.

Required profile

• Bachelor's degree in Business Administration, Marketing, Commerce or a related field.
• MBA (Sales/Marketing) preferred.
• 3–6 years of experience in FMCG, Dairy, Food & Beverage or Consumer Goods.
• Minimum 2–3 years of experience handling quick‑commerce or e‑commerce accounts.
• Strong understanding of the quick‑commerce ecosystem.
• Proven key account management and negotiation skills.
• Experience in sales planning and business development.
• Analytical and problem‑solving ability.
• Excellent communication and stakeholder management skills.
• Ability to work in a fast‑paced, target‑driven environment.

Required skills

• Microsoft Excel
• Microsoft PowerPoint