Key Account Manager – Mumbai

About the role

Galderma, a global leader in dermatology, is seeking a Key Account Manager to join its Mumbai team. You will be responsible for strengthening and expanding relationships with key clients across the dermatology market, ensuring high‑quality service and driving business growth.

Key responsibilities

• Provide input to and lead the implementation of Key Account and Client Management programs.
• Plan, strategize, and execute initiatives to retain and expand current customer relationships.
• Coordinate client engagement activities, including gathering business requirements and preparing proposals and quotations.
• Ensure high‑quality customer service and timely issue resolution to maintain client satisfaction.
• Establish and maintain industry‑specific relationship management activities such as broking, financial planning, and advertising account management.

Required profile

• Experienced manager operating at a senior level within a commercial function.
• Proven ability to implement policies and strategies with short‑term results focus.
• Capable of handling moderately complex problems and making decisions on business plans and procedures.
• Experience managing teams of two or more professionals and influencing cross‑functional areas.

Required skills