Key Account Manager

About the role

The National Key Account Manager (NKAM) will drive sustainable growth across assigned Modern Trade key accounts. By strengthening customer relationships, maximizing sales opportunities and ensuring operational excellence, the NKAM will deliver profitable results aligned with business objectives.

Key responsibilities

• Act as the primary point of contact for key account stakeholders.
• Develop trusted advisory relationships with customers, internal partners and account teams.
• Prepare and guarantee accurate monthly, quarterly and annual sales forecasts.
• Identify and pursue sales opportunities to maximize revenue.
• Ensure operational excellence and compliance with agreed service standards.

Required profile

• Bachelor’s or Master’s degree in Sales, Marketing, Business Management (MBA preferred).
• Minimum 6 years of experience in Key Account Management within the FMCG sector, focusing on Modern Trade.
• Proven track record of managing regional or national key accounts.

Required skills

• Hands‑on experience managing Modern Trade accounts.
• Strong exposure to customer negotiations, forecasting, business planning and commercial management.
• Excellent written and verbal communication abilities.