Key Account Manager – Abrasive Systems Division

About the role

3M’s Abrasive Systems Division is seeking a proactive Key Account Manager to drive sales growth in the Chennai territory. You will own a portfolio of industrial customers, applying consultative selling techniques and digital tools to generate leads, deliver product demonstrations, and build lasting relationships.

Key responsibilities

• Develop and execute a comprehensive sales plan to meet quarterly and annual targets.
• Promote 3M’s marketing strategies and policies aligned with Abrasive Systems objectives.
• Utilise consultative selling and social‑selling platforms to generate leads and engage customers.
• Conduct product demonstrations and application training for key accounts.
• Represent the division in all customer and distributor interactions, ensuring professional engagement.
• Maintain accurate CRM records of sales activities, customer interactions, and account information.
• Provide timely market intelligence on competitor activity, customer needs, and product feedback.
• Plan and manage time and resources to optimise territory coverage and service.
• Foster strong relationships with existing accounts and prospect new business.

Required profile

• Graduate in Engineering or any discipline; management qualification preferred.
• Minimum 4 years of industrial or B2B sales experience.
• Proven ability in key‑account management, especially with OEMs.
• Strong communication, negotiation, and analytical skills.
• Willingness to continuously learn product knowledge and market trends.

Required skills

• Proficiency with Microsoft Office.
• Experience using CRM tools and other digital sales platforms.