JC Manager A

About the role

We are looking for a dynamic JC Manager A to lead the Jio Centre operations, drive sales and ensure customer acquisition targets are met. The role combines strategic oversight with hands‑on management of a cross‑functional team.

Key responsibilities

• Achieve sales and customer acquisition goals for the Jio Centre.
• Optimize cost structures and improve productivity across all centre functions.
• Oversee day‑to‑day operations, administration and compliance with statutory and commercial regulations.
• Secure all necessary permissions for project execution and coordinate with channel partners to boost productivity.
• Develop and implement action plans for customer retention and feedback management.
• Coach, motivate and manage team members to deliver high performance.

Required profile

• Graduation degree in any discipline; postgraduate qualification or MBA preferred.
• 10–14 years of relevant experience in telecom operations, sales or centre management.
• Proven ability to manage profit & loss, lead projects and solve complex problems.
• Strong influencing, negotiation and cross‑functional collaboration skills.

Required skills