This job is no longer available
This job expired on 12/07/2026. It no longer accepts applications.
IT Technician – Remote Support (India Time Zone)
Crimson Education
Job description
About the role
Crimson Education is seeking a remote IT Technician to support its global workforce from an India Standard Time zone. You will be the first line of defence, ensuring smooth operation of the company’s cloud‑first IT environment.
Key responsibilities
- Manage and configure core IT systems and cloud services.
- Lead IT project implementation and related change initiatives.
- Onboard and de‑provision user accounts for Slack, Google Workspace, Zoom, Salesforce and similar platforms.
- Provide front‑line troubleshooting for software and hardware issues.
- Monitor the Service Desk solution and Slack channels for support tickets.
- Proactively develop solutions, guides and documentation to empower users.
Required profile
- Diagnostic mindset with strong customer‑service focus.
- Minimum 2 years experience managing Google Workspace, Office 365 or comparable cloud productivity suites.
- Excellent written and verbal English communication skills.
Required skills
- Google Workspace
- Office 365
- Slack
- Zoom
- Salesforce
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in India.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Crimson Education